Most Safe Sport concerns at the community and club levels are handled by your Provincial or Territorial Soccer Organization. Select your region below to find the appropriate reporting process and contact information.
Safe Soccer
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Safe Soccer
Canada Soccer is committed to providing soccer experiences that are safe, inclusive, and free of maltreatment and abuse.
At the national level Canada Soccer is a signatory of the Canadian Safe Sport Program which is administered by the Canadian Center of Ethics in Sport. All formal complaints at the National level are submitted and managed by the Office of the Sport Commissioner (OSIC) through the Canadian Safe Sport program.
National Level Reporting
To file a formal complaint as a national level participant.
Report a concern in your province or territory
British Colombia
Alberta
Saskatchewan
Manitoba
Ontario
Quebec
New Brunswick
Nova Scotia
Yukon
UCCMS
The Universal Code of Conduct to Prevent and Address Maltreatment in Sport is the core document that sets harmonized rules that have been adopted by Canadian National Sport Organizations and Multi-Sport Service Organizations. The goal of the UCCMS is to advance a respectful sport culture that delivers quality, inclusive, accessible, welcoming and safe sport experiences.
The UCCMS addresses:
Common Principles
Common principles and a commitment to advance a respectful sport culture;
Standard Definitions
Standard definitions of various forms of maltreatment, including grooming, neglect, and physical, sexual, and psychological maltreatment;
Prohibited Behaviour
A list of other prohibited behaviour such as retaliation, failure to report maltreatment, intentionally filing false allegations, misuse of power, etc.
Sanctions
A framework for determining appropriate sanctions against such prohibited behaviour.
Canada Soccer Complaint Management Pathway
Canada Soccer complaints are reviewed by a Complaint Manager and routed to specific committees (Safe Sport, Ethics, Appeals, Players Status, Discipline) or provincial bodies for resolution.
Download PDFHeading Guidelines
Canada Soccer’s 2025 guidelines manage youth heading by age, from no training for U11s to limited weekly reps for older teens. It prioritizes safety with soft balls and concussion education.
Download PDFSafe Sport Line (Manitoba)
Safe Sport is an environment where everyone can have a healthy, supportive, and respectful sports experience, free from harassment and abuse.
Go To LinkSport'Aide (Quebec)
Sport’Aide’s mission is to provide leadership in implementing initiatives that promote a healthy, safe, and harmonious environment for sports, recreation, and outdoor activities for young people in Quebec.
Go To LinkCanadian Centre for Mental Health and Sport
The CCMHS is Canada's primary destination for mental health services and resources that are grounded in science and practical knowledge, meeting the evolving needs of the sport community.
Go To LinkGame Plan - Mental Health Support
Game Plan offers $2,500 of subsidized mental health support to current and recent (within the past two years) Sport Canada carded athletes and their coaches.
Go To Link