Most Safe Sport concerns at the community and club levels are handled by your Provincial or Territorial Soccer Organization. Select your region below to find the appropriate reporting process and contact information.
Safe Soccer
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Safe Soccer
Canada Soccer is committed to providing soccer experiences that are safe, inclusive, and free of maltreatment and abuse.
At the national level Canada Soccer is a signatory of the Canadian Safe Sport Program which is administered by the Sport Integrity of Canada. All formal complaints at the National level are submitted and managed by the Sport Integrity of Canada through the Canadian Safe Sport program.
National Level Reporting
To file a formal complaint as a national level participant.
Report a concern in your province or territory
British Colombia
Alberta
Saskatchewan
Manitoba
Ontario
Quebec
New Brunswick
Nova Scotia
Yukon
UCCMS
The Universal Code of Conduct to Prevent and Address Maltreatment in Sport is the core document that sets harmonized rules that have been adopted by Canadian National Sport Organizations and Multi-Sport Service Organizations. The goal of the UCCMS is to advance a respectful sport culture that delivers quality, inclusive, accessible, welcoming and safe sport experiences.
The UCCMS addresses:
Common Principles
Common principles and a commitment to advance a respectful sport culture;
Standard Definitions
Standard definitions of various forms of maltreatment, including grooming, neglect, and physical, sexual, and psychological maltreatment;
Prohibited Behaviour
A list of other prohibited behaviour such as retaliation, failure to report maltreatment, intentionally filing false allegations, misuse of power, etc.
Sanctions
A framework for determining appropriate sanctions against such prohibited behaviour.
Help Line and Mental Health
Safe Sport Line (Manitoba)
Safe Sport is an environment where everyone can have a healthy, supportive, and respectful sports experience, free from harassment and abuse.
Go To LinkSport'Aide (Quebec)
Sport’Aide’s mission is to provide leadership in implementing initiatives that promote a healthy, safe, and harmonious environment for sports, recreation, and outdoor activities for young people in Quebec.
Go To LinkCanadian Centre for Mental Health and Sport
The CCMHS is Canada's primary destination for mental health services and resources that are grounded in science and practical knowledge, meeting the evolving needs of the sport community.
Go To LinkGame Plan - Mental Health Support
Game Plan offers $2,500 of subsidized mental health support to current and recent (within the past two years) Sport Canada carded athletes and their coaches.
Go To LinkInclusion
Guidance for Supporting Transgender, Non-Binary & Gender Diverse Athletes
Serves as a hands-on guide for clubs, leagues, coaches, referees, and volunteers to foster safe, respectful, and inclusive environments for transgender, non-binary, and gender-diverse participants.
Download PDFCanada Soccer Transgender, Non-Binary and Gender Diverse Amateur Player Policy
This document establishes an inclusive framework to ensure transgender, non-binary, and gender-diverse players are treated with dignity, respect, and equal opportunity in amateur soccer across Canada.
Download PDFPride Guide
Canada Soccer's Pride Guide offers best practices for soccer clubs on 2SLGBTQ+ inclusion, covering events, social media, branding, and community engagement.
Download PDFCanada Soccer Guide to Accessibility & Inclusion
The Canada Soccer Guide to Accessibility and Inclusion (the Guide), as an element of the Canada Soccer Club Licensing Program, presents information, resources, and guidance to support the development of accessible, inclusive, and welcoming soccer environments.
Download PDFSafety
Canada Soccer Complaint Management Pathway
Canada Soccer complaints are reviewed by a Complaint Manager and routed to specific committees (Safe Sport, Ethics, Appeals, Players Status, Discipline) or provincial bodies for resolution.
Download PDFHeading Guidelines
Canada Soccer’s 2025 guidelines manage youth heading by age, from no training for U11s to limited weekly reps for older teens. It prioritizes safety with soft balls and concussion education.
Download PDFConcussion Guidelines
This policy mandates a standardized approach to recognize, remove, and manage players with suspected concussions. It ensures safety through immediate removal from activity, medically led recovery protocols, and mandatory professional clearance before returning to play.
Download PDFConcussion Assessment Medical Report
This mandatory form serves as an official communication tool for medical professionals to document concussion diagnoses and guide athletes through standardized, step-by-step return-to-school and return-to-sport protocols to ensure a safe return to play.
Download PDFAnti-Doping Education
A comprehensive outline of the Safe Sport Training module. It covers key topics such as identifying maltreatment, understanding the Rule of Two, and implementing best practices to create a healthy, secure, and inclusive environment for all participants in the sports community.
Go To LinkUpholding Children's Rights in Soccer
This document outlines a rights-based approach to grassroots soccer, centering on the UN Convention on the Rights of the Child. It details how to embed the rights to well-being, voice, protection, and play into training and club environments to empower young players.
Download PDFCanada Soccer Guide to Safety
The Canada Soccer Guide to Safety, as an element of the Canada Soccer Club Licensing Program, presents information, best practices and principles, and guidance to support safe environments and participation.
Download PDFRule of Two Guidelines
Canada Soccer's Rule of Two guidelines outlining safe coaching practices to protect athletes and coaches. Covers standards for travel, locker rooms, training environments, gender identity considerations, and virtual settings. Part of the Responsible Coaching Movement.
Download PDF